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VIRTUALLY ASSISTED EYE EXAMS

Doctors available at your Convenience

Licensed Optometrists are available to perform eye exams during all our business days and hours for your convenience.

View video to see how it works.

What to expect at your Video Assisted Eye Exam

Patient intake information & Pretesting

The on-site office technician will record your basic information, ocular, and medical health history. Next, in the pretesting area, the technician will capture patient information about your current prescription, corneal measurements, eye pressure, images and videos of your eyes. The results of these tests are stored in a secure server for your optometrist's review.

A man is having his eyes checked by a doctor using a machine.
A woman wearing headphones is speaking into a camera on a monitor in a room with a blurry background
A man in a lab coat stands in front of a monitor, another man in a chair is facing him, both seem to be engaged in a discussion. A monitor is mounted on the wall, a plant is in the corner, a desk is placed behind the standing man, and a medical device is mounted on the wall. The room is well-lit.

High-definition video conferencing with remote technician

Next, the office technician will escort you to the optical exam room. Your technician will notify a remote technician that you are ready for preliminary eye refraction. The remote technician will record any eye complaints for the optometrist to review as part of the optometrist's eye exam.

Licensed Optometrist performs the Virtually Assisted Eye Exam

Then, your optometrist will appear on the screen ready to communicate with you in real time, answer your questions, and learn about your vision concerns. Your optometrist will have remote control of the phoropter to refine preliminary prescription data, access all your ocular health information, and finalize your eye prescription.

At the conclusion of your exam, the optometrist will advise you of the early detection of health issues, if any, and deliver an accurate vision prescription to you.

Patient Reviews

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838 Reviews
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Lori B.- Oct 24, 2026
Very courteous and helpful.
Catherine P.- Oct 14, 2026
I had a great experience here! I found Dr. Gandhi through my insurance portal, and was able to book ... an appointment online for the next business day. The office is very busy, but for good reason! For it being so busy, the staff did a phenomenal job at working cohesively together to keep the flow of the clinic, including the front office, technicians, doctors, and the staff fitting you for frames. Everyone was very friendly and the turnaround time was great (I received my new frames within less than a week after my appointment). I would definitely recommend!

Your Virtually Assisted Exam Doctor in Rockford

Office building of Primary EyeCare Centers - Edgebrook 1603 North Alpine Road
Photograph of Justin Abraham
Hours
  • Monday 8:00 am - 6:00 pm
  • Tuesday 8:00 am - 6:00 pm
  • Wednesday 8:00 am - 6:00 pm
  • Thursday 8:00 am - 6:00 pm
  • Friday 8:00 am - 6:00 pm
  • Saturday 8:00 am - 1:00 pm
  • Sunday Closed
Insurance Plans
  • Medicare
  • United Healthcare
  • Aetna
  • Spectera
  • EyeMed
  • Medicaid
  • Anthem
  • Blue Cross
  • MetLife
An elderly man wearing a white lab coat is speaking on a video call.

Call us to schedule your remote eye exam today.