Licensed Optometrists are available to perform eye exams during all our business days and hours for your convenience.
VIRTUALLY ASSISTED EYE EXAMS
Doctors available at your Convenience
View video to see how it works.
What to expect at your Video Assisted Eye Exam
Patient intake information & Pretesting
The on-site office technician will record your basic information, ocular, and medical health history. Next, in the pretesting area, the technician will capture patient information about your current prescription, corneal measurements, eye pressure, images and videos of your eyes. The results of these tests are stored in a secure server for your optometrist's review.
High-definition video conferencing with remote technician
Next, the office technician will escort you to the optical exam room. Your technician will notify a remote technician that you are ready for preliminary eye refraction. The remote technician will record any eye complaints for the optometrist to review as part of the optometrist's eye exam.
Licensed Optometrist performs the Virtually Assisted Eye Exam
Then, your optometrist will appear on the screen ready to communicate with you in real time, answer your questions, and learn about your vision concerns. Your optometrist will have remote control of the phoropter to refine preliminary prescription data, access all your ocular health information, and finalize your eye prescription.
At the conclusion of your exam, the optometrist will advise you of the early detection of health issues, if any, and deliver an accurate vision prescription to you.
Patient Reviews
4.4
797 Reviews
Patrick M. - Jul 30, 2026
I had a great experience at Primary Eye Care. Everyone I interacted with was friendly, welcoming, an... Show Mored genuinely seemed to care.
I have very high astigmatism in both eyes, and eye exams have often felt rushed. At my previous appointment elsewhere, I was given a prescription that only corrected my vision to 20/50. I couldn’t see well enough with it and decided not to fill it.
I decided to give Primary Eye Care a chance, and I’m really glad I did. Even though they were busy, I was seen faster than I expected. After the initial testing, I was surprised to find that part of the exam was done with an iPad and a telehealth doctor. I wasn’t expecting that and was honestly a little skeptical at first, but the results completely changed my opinion.
They gave me the best glasses prescription I’ve ever had, correcting my vision to 20/25. The difference compared to my previous prescription has been huge.
On top of that, I thought I was going to be paying completely out of pocket. The staff took the time to double-check my insurance, found that part of my exam was covered by my medical insurance, and even helped me get an additional discount. They ended up saving me a couple hundred dollars that I otherwise would have paid.
I left impressed not only with the quality of my exam but also with how knowledgeable, honest, and helpful everyone was. I’d definitely recommend Primary Eye Care, especially if you’ve had trouble getting the right prescription elsewhere.
Abigail N. - Jul 29, 2026
Everyone was super friendly! Dr. Amie Gandhi is so kind, and Lisa was incredibly helpful. I had a gr... Show Moreeat experience!
10/10
Your Virtually Assisted Exam Doctor in Rockford
